FREQUENTLY ASKED QUESTIONS

Get answers to many frequently asked questions about WHEELING-NIPPON STEEL, INC., an industry leader in the production of corrosion-resistant, hot-dipped, coated steel.

What products does WHEELING-NIPPON STEEL supply?

WHEELING-NIPPON STEEL supplies all five of the major hot-dipped coated steel products, including Aluminized, Galvalume^®, ZAM^®, Galvannealed, and Galvanized.

What markets does WHEELING-NIPPON STEEL serve?

WHEELING-NIPPON STEEL's products are used in the automotive, appliance, HVAC, building and construction industries, with a particular focus on the creation of solar panel steel frames and coastal metal roofing systems, due to these sectors requiring a high degree of corrosion resistance.

Why is ZAM^®'s corrosion resistance superior to other coated products?

ZAM^®'s unique chemical composition of Zn, Al and Mg combines to form a very tight and hard coating layer. This unique coating develops thin film byproducts that are remarkably corrosion resistant, even on cut or perforated edges.

Why is ZAM^® considered to be 'a bridge' between galvanized steel and stainless steel?

ZAM^® offers superior corrosion resistance to galvanized steel but at a fraction of the cost of stainless steel. Applications, like coastal roofing systems, that require high levels of corrosion resistance and low cost may prove to be perfect applications for ZAM^®.

What is ISO 9001 Certification?

ISO 9001 Certification is evidence of a quality management system based on a number of proven principles that include strong customer focus, the motivation and implication of top management, the process approach and continual improvement. As such, WHEELING-NIPPON STEEL consistently provides products that meet customer requirements and enhance customer satisfaction through the effective application of the system.

Where can I get Safety Data Sheets for your products and after-treatment chemicals?

All SDS for our products and after treatments are available on our website under the "Products" heading on the menu bar by selecting the "Safety Data Sheets" option. The SDS can also be found by going to any of Wheeling-Nippon Steel's individual product pages and clicking the "View Safety Data Sheets" button or going to our main product page and clicking on the "Safety Data Sheets" icon.

Who do I contact if I am interested in your products?

WHEELING-NIPPON STEEL's Commercial Department will be happy to handle your inquiry. Contact information is available on our website under the "Contact" heading on the menu bar.

How do I submit a claim?

Contact your Trading Firm representative or WHEELING-NIPPON STEEL Sales Team.

How do I submit a resume?

Information about careers at WHEELING-NIPPON STEEL and submitting a resume can be found on our website under the "Contact" heading on the menu bar by selecting the "Careers" option.

How do I get access to the secure portion of your website?

For Customer Login access, please contact your Trading Firm representative or WHEELING-NIPPON STEEL Sales Team. For Carrier Login access, please contact Cory Barker at coryb@wheeling-nipponsteel.com or (304) 527-4826.

How can I buy WHEELING-NIPPON STEEL's non-prime material?

Please contact Joe Kraina at joek@wheeling-nipponsteel.com or (304) 527-4834 if you are interested in WHEELING-NIPPON STEEL's non-prime material.

Who do I contact for delivery and pickup appointments?

Do any of WHEELING-NIPPON STEEL's products meet the Energy Star Qualification?

WHEELING-NIPPON STEEL's Galvalume^® and Galvalume^® Plus products have been qualified for the Environmental Protection Agency's ENERGY STAR program. Please refer to the program's website at www.energystar.gov for further information.

What is the recycled content of WHEELING-NIPPON STEEL's products?

WHEELING-NIPPON STEEL purchases cold rolled steel which is produced by several domestic manufacturers. These manufacturers have the ability to make steel with either an electric arc furnace or the basic oxygen process. Both of these steel making techniques use a minimum of 25 percent recycled steel content, keeping us sustainable as we supply the best corrosion-resistant coatings for steel on the market.

Is there any mercury present in WHEELING-NIPPON STEEL's products?

None of the materials used in the manufacturing or packaging of WHEELING-NIPPON STEEL's products contain mercury.

Are WHEELING-NIPPON STEEL's products made in the USA?

All products sold by WHEELING-NIPPON STEEL are coated in Follansbee, West Virginia, U.S.A. and the base metal is purchased by WHEELING-NIPPON STEEL from steel companies within the United States. All of our steel coatings for corrosion resistance are placed on steel from the United States, by a United States company.